Reaching a Deal
Reaching a Deal

press to zoom
Business Meeting
Business Meeting

press to zoom
Successful Manager
Successful Manager

press to zoom
Reaching a Deal
Reaching a Deal

press to zoom
1/13

Client Services Executive

The Opportunity

 

This opportunity will see you take a step into the largest asset class in the world, foreign exchange. Working with the Head of Client Services, you will be trained on knowledge of a variety of currencies and problem-solving techniques while correlating that information, with current affairs to appropriately identify and target a solution to the inbound enquiry for the client, either other the phone or on email.

 

  • Problem Solving | Dealing with client queries

  • Attention to detail | Contacting clients to request settlements of trades

  • Support | Provide clients with support on the company online platform

  • Teamwork | Work with dealing & sales team to update on client onboarding journey

  • Service | Ensure all clients experience a professional, courteous and exceptional service

 

You

You will need to be articulate, confident and display a clear level of intelligence to deal with client problems effectively. We are looking for a result driven individual, who is highly motivated with outstanding interpersonal skills, and possesses the aptitude to work under their own initiative and deliver only the very best service levels. Your communication skills both written, and verbal will need to be of the highest calibre.

  • Experience in a client services/customer service role in Financial Services

  • Resilient, Determined & perseverance are your key attributes

  • Willing to learn and receptive to new ideas

 

 

Why should you apply?

You will join one of our established FX payment providers that will give you ongoing support & career development, with clear defined incentives to ensure you prosper.

  • Up to £35,000 salary

  • Comprehensive training provided

  • Contributory pension (After agreed period)

  • Private Healthcare (After agreed period)

  • Gym memberships

 

Company

A fully FCA regulated Foreign Exchange brokerage, based in London, recognised in The Sunday Times top 100 best small companies to work for list. With access to over 130 major and local market currencies and a range of products offering both our corporate and private clients a strategic efficient approach to international trading, treasury and risk management. A company that has grown progressively to become a recognised market leader, with a reputation for looking after staff by offering a range of benefits and compensation packages. From monthly celebration of success to our annual skiing trip our focus is on harnessing professional talent and maintaining strong client relationships.

Interested?

Apply now!